Online Service

Online Service

Need help? Ready to start sourcing? Tell us a bit about what you're looking for, and we'll be in touch soon.

Why We Stand Out From Other Suppliers

Save Your Time and Money

• Save your visit time
 • Determine purchasing details faster • Reduce the cost of product selection

Convenient & Efficent

• All the video meeting items and requirements will be recorded 
•Take photos of selected items, including checking the size, weight

Communicate Directly with Manufacturer

• Make PI and confirm quantity, delivery, etc. 
• Order confirmation and detail checking online

150,000+ Products Display

• Support sample confirmation online
 • Support warehouse QC inspection online

China Product Sourcing

IHome have offices in Yiwu/ Ningbo/ Guangzhou/ Shantou, and we own 10000+ trustable stable factory resources. No matter what product you are interested in, we can quickly find a suitable manufacturers according to your requirements and help you get the lowest price.

Factory Audit

When you find a new supplier, if you worry about whether they are the real factory, or whether their production capabilities are real. We can help you visit the factory on the spot and provide you with a comprehensive factory inspection report. We can make your purchasing trip from China more secure.

Quality Inspection

Our control inspectors will visit the manufacturer's factory to ensure the process and products meet the standards agreed upon before shipping to you. Quality control services include on-site factory inspections and testing with detailed reports to help ensure that your products meet your specifications and manage product quality in your supply chain.

Logistic

In partnership with reputable logistics providers, IHOME provides reliable, transport solutions to fit your needs. IHOME's logistical services are designed to offer a wide selection of shipping from china options covering all routes to any country you designate. Our dedicated and experienced team of logistical experts is ready to tackle any delivery issues for you.

After Sales Service

We have a strict quality control system. If the product has quality problems within the time specified in the contract, we are willing to provide a return, replenishment, and refund service. Our dedicated staff is responsible for your after-sales issues. We are committed to providing reliable and best customer service and establishing a long-term partnership with you.

Live Selection of Goods

We have online customer service to connect with your selection requirements, through online live broadcast, detailed introduction in the sample room, until you find the product you like.We have online customer service to connect with your selection requirements, through online live broadcast, detailed introduction in the sample room, until you find the product you like.

STEP 1

Preparation: make an appointment with the customer to confirm video meeting time and which project to work on.

STEP 2

Online Meeting Available Tools:Wechat, Facetime, WhatsApp, Zoom

STEP 3

IHOME makes a video call to the customers in the market/factory/showroom/fair to show new items or best sale items to help customers select items.